F.A.Q.

F.A.Q. — Sportfantee

What is your billing policy?

For detailed information about how we handle payments and charges, please visit the Billing section on our [Terms and Conditions] page.
In short, we process payments securely through PayPal, and we never store customer credit card information.

Where do shirts ship from?

All orders going to the United States are shipped via USPS from our U.S. facility in New York State.
Orders to Canada are fulfilled from Ontario through Canada Post, while European orders ship directly from Europe via Spring GDS to ensure faster delivery times for international customers.

Do you provide tracking numbers?

Absolutely! ✅
Every order comes with a tracking number, which will be provided 24–48 hours after your package has shipped.
You’ll find your tracking link inside your order confirmation email, where you can check the delivery status anytime.

What is the average wait time?

All shirts are processed within 2 business days after payment is received.
Sometimes orders ship out the same day, but 1–2 business days is the typical processing time.

Shipping times vary depending on location — please see below for estimated delivery times.

When can I expect my order?

(Add 0–2 business days for processing time)

What is your return policy?

We want you to be 100% satisfied with your order!
To review the full details, please visit our [Refund Policy] page.

If you received the wrong item, color, or a defective product, simply email us at support@sportfantee.com, and we’ll make it right — whether through a replacement or a full refund.